Please read this page thoroughly before you fill in your BOOKING FORM to ensure you are aware of our policies including Cancellations & Refunds.
Although optional, you may pre-book your place at your chosen Workshop with a deposit of £10. Each Workshop space is based on a first come, first serve basis providing the space has been paid in full - a place is only completely secured once full payment has been made - Karen is unable to hold a place for anyone that has not made any payments towards their booking but you may wish to be placed on the reserves list instead if you prefer not to pay upfront. All Payments are requested within 4 - 5 weeks before the Workshops run. Payments for future Workshops will not be requested until nearer the date unless you have pre-booked a 'Weekend Workshop' deal which must be paid for in full before the date of your first Workshop.
Double Weekend Workshops:
The special reduced price offered for the 'Weekend Workshop' refers to booking consecutive day Workshops ie. Saturday & Sunday of the same month.
You may choose to be added to the reserves list if you prefer to pay for your place on the day, but please note that these places are NOT guaranteed if all places have been booked and paid for in advance. If someone who has booked their place has to drop out before the event due to any reason, this place will then become available for those on the reserves list, please make sure you will be available for the event at a moment's notice, as you may be forfeited from being placed on future reserves list should you change your mind.
If you wish to be added to this list, please E-mail me.
Please note that these 1 Day workshops only have a small amount of spaces available and for this reason, they are high in demand. If you choose to cancel your place before the workshop begins and have already paid your fee in full (including pre-booked deposits), any possible refunds are made at Karen's discretion and are as follows:
If you cancel within a period of weeks before the event and your place is filled, you will receive a full refund. Eligible refunds include those who booked and paid for a 'Weekend Workshop' who have attended the first Workshop but need to cancel the second Workshop or vice versa, your refund due will be £38.00 as your 'Weekend Workshop' offer will be forfeited so the attended workshop is charged at the standard single attendance price of £42.00 (For the August Workshop, refunds will differ slightly due to the difference in price)
If you have to cancel for whatever reason, within the week before the event, and that space cannot be filled in time, you will not be entitled to a refund.
Should Karen need to cancel an Art Workshop for any reason including the possibility of low bookings, a full refund will be given to those who have already paid any amount of monies towards the cancelled Workshop, this will include the £10 pre-booking deposit. For Weekend Workshop payments that have been paid in advance, the refund of the cancelled Workshop(s) will be given at the reduced price you paid. You may opt to roll over any monies paid towards a future Workshop if you wish - please let Karen know so she can provide you with a written voucher. For those holding Gift Vouchers for any cancelled Workshop, these can be used on a future Workshop OR towards any other services that Karen offers via www.stepbystepart.co.uk and www.karenmberisford.co.uk for 2 years from the purchase date. A refund will only be given via the instructions and acceptance of the voucher purchaser. Refunds can only be given as a Bank Transfer or cash if this option is a possibility, please discuss this with Karen.
Loan of Art products during the Workshop
If you choose the single attendance option, and need to borrow any products that you have forgotten to bring, there will be a minimum charge fee starting from £1.00 dependant on the product, for this/these products used on the day. You can opt to loan an Art Kit with prices starting from £5.00. For excessive use of a product or should damage occur during a group, Karen reserves the right to charge full price per kit/product/item.